GLN Portals Update (Sept 28th @ 10:00 PM EST)

Scheduled Maintenance Report for GreenLink Networks

Completed

The scheduled maintenance has been completed.
Posted Sep 28, 2022 - 22:58 EDT

Verifying

Verification is currently underway for the maintenance items.
Posted Sep 28, 2022 - 22:31 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 28, 2022 - 22:08 EDT

Scheduled

We will perform maintenance and updates in our internal systems this Wednesday, September 28th, 2022, at 10:00 PM EST.

During this maintenance window, the Customer Portal will be unavailable for 5 minutes or less. Please note that the maintenance window includes updates and fixes for our Hybrid Fax Service and includes: 

Adjusting the timestamp on the Fax List to match the account’s default timezone.
Applying filters on the Fax List so users can only see the faxes for the DIDs in which they are assigned.
Fax status notifications were not being sent when the fax failed.
Hybrid Fax Updates. Ability to remotely assign the Hybrid Fax Device to a different number.
Posted Sep 27, 2022 - 17:04 EDT
This scheduled maintenance affected: Customer Portal and Partner Portal.