All Systems Operational
Cloud Phone Services ? Operational
90 days ago
99.98 % uptime
Today
SIP Trunk Services ? Operational
90 days ago
99.98 % uptime
Today
Mobility Suite (Softphone Apps) ? Operational
90 days ago
99.98 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 26, 2024

No incidents reported today.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has been resolved.
Feb 23, 08:58 EST
Monitoring - All services are now showing stable. We are continuing to monitor the results.
Feb 23, 08:54 EST
Update - We are continuing to work on a fix for this issue.
Feb 23, 08:46 EST
Identified - Issue has been isolated. We have taken actions to correct the issue and we are waiting for those actions to take effect over the next few minutes so that all can go back to normal.
Feb 23, 08:46 EST
Investigating - Customers are currently experiencing that their phones and softphones are intermittently disconnecting from our service. We are aware of the issue and our team is investigating. We will be updating this incident as information becomes available.
Feb 23, 08:45 EST
Feb 22, 2024

No incidents reported.

Feb 21, 2024
Resolved - All services are 100% functional. We are closely monitoring our systems.
Feb 21, 20:36 EST
Identified - GreenLink is experiencing a degradation of services and our engineers have identified the issue and are working towards a fix. We apologize for the inconvenience.

While there are active calls and customers connected to the system, the system is currently showing diminished performance, and for that reason, a group of customers might experience quality issues or phones and softphones not registering to the GreenLink Platform.

Feb 21, 18:08 EST
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024
Resolved - All services are 100% functional. We are closely monitoring our systems.
Feb 14, 14:46 EST
Monitoring - A service in our platform caused diminished performance across the entire system (all data centers). The issue was resolved by our team, and the system is stable. All services are 100% functional.

We are closely monitoring our systems.

Feb 14, 14:44 EST
Identified - Our team has identified the issue and is working towards a fix. We apologize for the inconvenience.

While there are active calls and customers connected to the system, the system is currently showing diminished performance, and for that reason, a group of customers might experience quality issues or phones and softphones not registering to the GreenLink Platform.

Feb 14, 14:11 EST
Investigating - GreenLink is experiencing a degradation of services. Our engineers started the investigation and troubleshooting process.
Feb 14, 13:58 EST
Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.