Identified - We have identified the cause of this issue and we are working to resolve it as quickly as possible. We apologize for any inconveniences and will provide updates as more information becomes available.
Oct 02, 2024 - 12:09 EDT
Investigating - We are currently investigating this issue.
Oct 01, 2024 - 14:29 EDT
Cloud Phone Services Operational
SIP Trunk Services Operational
Mobility Suite (Softphone Apps) Operational
Customer Portal Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - This incident has been resolved.
Sep 3, 16:32 EDT
Update - We have identified the root cause of this issue and it's been fully resolved, the Attendant Console is functional once again.
Sep 3, 16:32 EDT
Investigating - There is an ongoing issue with the Attendant Console, causing it not to load any contacts. We are actively investigating the root cause to provide a fix as soon as possible.
Aug 21, 10:08 EDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.