Issues with Outbound SMS from the Customer Portal
Identified - We have identified the cause of this issue and we are working to resolve it as quickly as possible. We apologize for any inconveniences and will provide updates as more information becomes available.
Oct 02, 2024 - 12:09 EDT
Investigating - We are currently investigating this issue.
Oct 01, 2024 - 14:29 EDT
Uptime over the past 90 days. View historical uptime.
Cloud Phone Services ? Operational
90 days ago
99.98 % uptime
Today
SIP Trunk Services ? Operational
90 days ago
99.98 % uptime
Today
Mobility Suite (Softphone Apps) ? Operational
90 days ago
99.98 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 24, 2025

No incidents reported today.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025
Greenlink Degradation of Cloud and SIP services
Resolved - All services are 100% functional. We are closely monitoring our systems.
Jan 21, 09:47 EST
Update - A service in our platform diminished performance across the entire system (all data centers). Our team resolved the issue, and the system is stable.

All services are 100% functional.
Jan 21, 09:14 EST
Identified - Our team has identified the issue and is working towards a fix.

While there are active calls and customers connected to the system, the system is currently showing diminished performance, and for that reason, a group of customers might experience quality issues or phones and softphones not registering to the GreenLink Platform.

We apologize for the inconvenience.
Jan 21, 08:59 EST
Investigating - GreenLink is experiencing a degradation of services. Our engineers started the investigation and troubleshooting process.
Jan 21, 08:34 EST
Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

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