Issues while reproducing Call Recordings and Inbound Faxes in the Customer Portal

Incident Report for GreenLink Networks

Resolved

This incident has been resolved.

Posted Aug 15, 2024 - 21:40 EDT

Identified

The issue has been identified and a fix is being implemented. ETA is 3 hours.

Posted Aug 15, 2024 - 17:35 EDT

Investigating

We are currently investigating this issue. There is a global issue affecting the reproduction of call recordings in the Customer Portal.

Posted Aug 15, 2024 - 15:44 EDT

This incident affected: Customer Portal.