We have identified and addressed the root cause of this issue. To get the fixed version in your device, please head towards the App Store and install the latest update. If this doesn't fix the issue for you, kindly remove the app completely from your device and re-install it from the App Store.
There's currently an issue where the iOS GreenLink Application is crashing right upon opening for certain versions of iOS. We are currently investigating the root cause to provide a fix as soon as possible.
Posted Apr 23, 2026 - 10:44 EDT
This incident affected: Mobility Suite (Softphone Apps).