As of 11:34 AM EST, this incident has been resolved. All services are back online.
Posted Sep 16, 2022 - 12:47 EDT
Identified
At 9:53 AM EST, we were alerted of the degradation of the Chat functionalities of our Mobility Softphone. Our engineering team has identified the issue and is looking into it.
This does not affect incoming, outgoing, or internal calls. These services are working fine
Posted Sep 16, 2022 - 11:30 EDT
This incident affected: Mobility Suite (Softphone Apps).