A fix has been applied and faxes are now working business as usual.
Posted Jan 09, 2026 - 16:42 EST
Update
We are continuing to work on a fix for this issue.
Posted Jan 09, 2026 - 15:25 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 09, 2026 - 15:25 EST
Investigating
There's currently an issue affecting the ability to send outbound faxes from the Customer Portal. We are investigating the root cause to provide a fix ASAP.