All Systems Operational
Cloud Phone Services ? Operational
90 days ago
99.99 % uptime
Today
SIP Trunk Services ? Operational
90 days ago
100.0 % uptime
Today
Mobility Suite (Softphone Apps) ? Operational
90 days ago
99.99 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 17, 2022

No incidents reported today.

Aug 16, 2022

No incidents reported.

Aug 15, 2022
Resolved - We have confirmed that our IP has not come back to the spam black list. We are continuing to monitor the situation.
Aug 15, 17:33 EDT
Monitoring - One of our Data Centers' IPs appeared on a spam black list, causing the receiving email systems to think the faxes and voicemail emails were spam. We have worked with the backlist vendor in delisting the IP.

Some customers have tested and confirmed they are receiving the faxes and voicemails in their emails. We are continuing to monitor the situation and investigating ways to avoid it from happening again

Aug 15, 13:51 EDT
Investigating - A few customers reported that they are not receiving their fax-to-email & voicemail-to-email communications. The faxes and voicemails can still be viewed in the Customer Portal. We are currently investigating the issue
Aug 15, 10:41 EDT
Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.